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Returns will only be accepted in original, unworn condition within 15 days of purchase. Returns must include the original packaging and sales receipt. In the event of noncompliance, we reserve the right to deny the return and/or deduct a restocking or repair fee. Sale items, special orders, completed layaways, modified and/or custom pieces are not eligible for return.

To maintain the beauty of your gold jewelry, gently wipe pieces with a soft, lint-free cloth after wearing to remove oils and dirt. For deeper cleaning, mix mild soap with warm water, soak briefly, then scrub gently with a soft brush. Rinse thoroughly and dry with a soft cloth. Store your gold jewelry in a cool, dry place, ideally in soft pouches or lined boxes to prevent scratching. Avoid exposure to chlorine, sweat, perfumes, and harsh chemicals, and remove jewelry before swimming or exercising. Regularly inspect for loose stones or clasps and consider professional cleaning annually.

To keep your silver jewelry sparkling, regularly wipe it with a soft cloth to prevent tarnishing. For tarnished pieces, use a silver polishing cloth or mild silver cleaner; avoid abrasive products. Store silver in a dark, cool place, preferably in anti-tarnish pouches or cloths, and consider using silica gel packets to absorb moisture. As with gold, remove silver jewelry before swimming or cleaning to prevent damage. Inspect regularly for signs of tarnish or wear, and seek professional cleaning for heavily tarnished items or intricate designs.